About Us
Shenzhen Hao Yuan Instrumentation Co., Ltd. delivers high-quality, high-precision instrumentation products and solutions across diverse sectors including power generation, public health, rail transportation, petrochemicals, environmental protection, manufacturing, water quality monitoring, leak detection, and industrial automation.
Our comprehensive product line encompasses industrial automation instruments, laboratory analytical equipment, environmental monitors, and full-range solutions — from electrical testing, pressure calibration, temperature and flow meters, water and gas analyzers, cable testers, radiation detectors to RF power meters.
Representing premier brands such as Keysight, Fluke, Druck, Ridgid, Hioki, Chauvin Arnoux, Megger, Flir, Testo, Time Electronics, Sonel, Hanna, Hach, and Wika, our expert sales team provides tailored solutions and technical consultation, while our responsive after-sales service ensures seamless operational continuity.
Through decades of focused R&D, production, and distribution supported by precise measurement technology and reliable quality, we have earned the trust of industry leaders worldwide.
International Logistics & Shipping
- Shipping Methods: We partner with DHL, FedEx, and UPS to ensure safe and timely delivery of your orders.
- Estimated Delivery: 7–10 business days depending on the destination country.
- Customs & Duties: Prices exclude customs duties, import taxes, or fees imposed by the destination country. Please check local regulations.
- Order Tracking: Tracking number provided upon shipment, trackable via the carrier’s website.
Multilingual & Multi-Currency Support
- Language: Primary language is English. Translations into other languages available upon request.
- Currency: Prices displayed in US Dollars (USD) by default. Other currencies are converted at real-time exchange rates during checkout.
After-Sales Service & Return Policy
- Return Policy: Defective or not-as-described products can be returned within 7 days of receipt. Items must be unused and in original packaging.
- Return Shipping: Covered by us if due to quality issues. Otherwise, the buyer is responsible.
- Warranty: All products include a 12-month warranty covering manufacturing defects.
- Process: Please contact our support team before initiating returns or exchanges.
Customer Support
- Hours: Monday – Friday, 9:00 AM – 6:00 PM (Beijing Time, GMT+8)
- Mobile: +86 188 2383 1437 (Yang Zhihui)
- Phone: +86 755 2360 7540
- Email: wisdom@hoyumeter.com
- Address: Room 271, Tower A, Fortune Plaza, 7002 Shennan Boulevard, Xiangmihu Street, Futian District, Shenzhen, China
- Response Time: We strive to respond to all inquiries within 24 hours.